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How to start Windows 10 in Safe Mode

There are two main ways to boot your computer in Windows 10 Safe Mode. If your computer loads the sign-in screen, you can boot Windows 10 in Safe Mode from startup. If you only get a blank screen when you open up your computer, you can try the instructions to booting to Safe Mode from a blank screen.

Steps for starting Safe Mode from the sign-in screen:

  1. Restart your computer.
  2. On the sign-in screen, select 'Power' > 'Restart' while holding down the Shift key.
    CCleaner boot Windows in Safe Mode
  3. Your computer will restart again but this time will load an options screen. Select 'Troubleshoot' > 'Advanced options' > 'Startup Settings' > 'Restart'.
    Boot Windows in Safe Mode
  4. Your computer will restart for a third time and display another list of options, including the option to start your PC in Safe Mode. Follow the instructions based on how you’d like to use your computer:
    a) Hold down F4 or 4 to boot in Safe Mode.
    b) Hold down F5 or 5 to boot in Safe Mode with Networking (if you’d like to have internet access).

Steps for starting Safe Mode from a blank screen:

  1. Hold down the Windows key at the same time as pressing Ctrl, Shift + B. If you’re running Windows 10 on a tablet, you’ll need to press the increase volume and decrease volume buttons together three times within a two-second period.
  2. You should see the screen dim or flutter and hear a beep, which means that Windows is trying to refresh. 

Check your connections

If you tried booting to Safe Mode from a blank screen but nothing happened, there might be a connection problem with your PC or display. Here are some things to try:
If you’re using a desktop PC:
  • Make sure your display is fully plugged in and turned on.
  • Ensure that your monitor is turned on and set to the correct input.
  • A change in driver can cause video to be sent to a different output on your PC. Try switching the cable between your computer and monitor to one that uses a different output type. For example, if they were connected with a VGA cable, try using a HDMI or Displayport cable instead. Check your monitor’s and computer’s documentation to see what output types they support.
  • If there is a problem with your computer’s video card driver, your system may default to using the integrated graphics on your processor, which will output through the motherboard. If possible, try switching your monitor cable between the motherboard’s video output and the back of the video card. 
If you’re connected to an external monitor using a laptop or tablet:
  • If it’s in a docking station, try removing it temporarily.
  • Check that the external monitor is plugged in and turned on.
  • Check for damaged cables (DVI, VGA, HDMI, Thunderbolt, DisplayPort), loose connections, or faulty adapters (such as DVI-to-VGA).
  • If you’re using multiple displays, try projecting video to a different monitor. Press the Windows logo key + P, select a display, and then press Enter.
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